r779 Privacy Policy — Your Data, Your Rights, Our Obligations

In this Privacy Policy, the following terms carry the meanings assigned below:

• "r779" / "we" / "us" / "our" — the r779 online gaming platform operated at r779.bid, including all associated services, account management systems, payment integrations, and customer support operations.
• "Player" / "User" / "you" / "your" — any individual who visits, registers on, or otherwise interacts with the r779 platform, whether as a registered account holder or an unregistered visitor.
• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, Pakistani mobile number, financial information, and device identifiers.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, transfer, alteration, and deletion.
• "Data Controller" — the entity that determines the purposes and means of processing your personal data; in the context of r779, this is the r779 platform operator.
• "Third Party" — any natural or legal person other than you and r779, including payment processors, KYC service providers, game content studios, and fraud prevention services.
• "KYC" — Know Your Customer verification processes used to confirm your identity, age, and the ownership of payment methods registered on your r779 account.

r779 collects personal data across several categories depending on how you interact with our platform. The table below sets out the primary categories of personal data we collect and their sources:

r779 collects personal data through the following channels and methods:

The majority of personal data r779 holds about you is information you provide directly — during r779 account registration, when completing KYC verification, when making a deposit or withdrawal request, when contacting our live chat support team, and when configuring responsible gaming preferences within your r779 account settings.

r779 automatically collects certain technical data when you visit or use the platform — including IP addresses, device identifiers, browser characteristics, session timing data, and approximate geographic location. This collection occurs through standard web server logging, cookies, and analytics tools integrated into the r779 platform infrastructure.

r779 may receive personal data about you from third-party service providers including: KYC and identity verification services that process your submitted documentation; payment processors including JazzCash and EasyPaisa that confirm transaction details; fraud prevention services that provide risk scoring based on device and behavioural signals; and game audit firms that provide anonymised or aggregated gaming activity data for compliance purposes.

r779 uses your personal data for the following specific and documented purposes:

• Account Creation and Management: To register your r779 account, verify your identity and age, maintain accurate account records, and provide you with access to r779's full range of betting and gaming services.
• Payment Processing: To process JazzCash and EasyPaisa deposits, bank transfers, cryptocurrency transactions, and withdrawal requests in your name to your verified payment method.
• Regulatory and Legal Compliance: To satisfy our obligations under r779's international gaming licence — including anti-money laundering (AML) checks, responsible gaming obligations, and record-keeping requirements that mandate retention of player data for specified periods.
• Fraud Prevention and Platform Security: To detect, investigate, and prevent fraudulent account activity, bonus abuse, money laundering, collusion, and other prohibited conduct as defined in r779's Terms and Conditions.
• Customer Support: To respond to your queries submitted via live chat, to maintain records of support interactions for quality assurance purposes, and to resolve disputes efficiently using your account history.
• Responsible Gaming: To monitor gaming patterns for indicators of problem gambling behaviour, to enforce self-exclusion and deposit limit settings you have configured, and to communicate responsible gaming information where appropriate.
• Platform Improvement: To analyse aggregated and anonymised player behaviour data in order to improve the r779 platform's performance, game selection, payment experience, and user interface for Pakistani players.
• Promotional Communications: Where you have opted in to receive marketing communications from r779, to send relevant promotional offers, bonus announcements, and platform updates by SMS or notification. You may withdraw this consent at any time from your r779 account settings.

r779 processes your personal data on the following legal bases, consistent with international data protection principles and the obligations of our gaming licence:

• Contractual Necessity: Processing required to perform our contract with you — including account registration, game access, payment processing, and customer support — is carried out because it is necessary to deliver the r779 service you have contracted to receive.
• Legal Obligation: Certain processing activities — including KYC identity verification, AML transaction monitoring, and mandatory data retention — are carried out because r779 is legally required to perform them under the terms of our international gaming operating licence and applicable financial crime prevention frameworks.
• Legitimate Interests: Processing for fraud prevention, platform security, abuse detection, and platform improvement is carried out on the basis of r779's legitimate interest in operating a secure, fair, and compliant gaming platform. We have assessed that these legitimate interests are not overridden by your privacy rights in these specific contexts.
• Consent: Processing for optional marketing communications is carried out only where you have given specific, informed, and freely withdrawable consent. This consent may be withdrawn at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

r779 does not sell, rent, or commercialise your personal data to any third party. We disclose personal data to third parties only in the following specific and documented circumstances:

To process your JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, SadaPay, 1LINK, and USDT transactions, r779 shares the minimum necessary financial and identity data with the relevant payment processing partner. These partners are bound by their own regulatory frameworks and data protection obligations and are not permitted to use your data for any purpose beyond payment processing.

To complete KYC verification, r779 shares your submitted identity documentation with accredited third-party KYC verification providers. These providers process your data under contractual data processing agreements with r779 that require them to apply equivalent data protection standards and prohibit secondary use of your information.

Game studios and live dealer operators whose content is available on r779 may receive limited gaming activity data — such as session identifiers and bet records — for technical integration and game auditing purposes. These studios do not receive your full personal profile and are contractually prohibited from using r779 player data for independent marketing or profiling.

r779 is obligated to disclose personal data to regulatory authorities, law enforcement agencies, and gaming licence oversight bodies when required to do so by law, court order, or regulatory direction. We will notify you of such disclosures where legally permitted to do so.

Where permitted under applicable law and consistent with our licence obligations, r779 may share limited personal data — including account identifiers and device fingerprints — with industry fraud prevention networks for the purpose of identifying and preventing coordinated fraudulent activity across multiple gaming platforms.

r779 uses cookies and similar tracking technologies to operate the platform efficiently and improve your experience as a Pakistani player. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the r779 platform to function — including session authentication cookies that keep you logged in to your r779 account, security tokens that protect against cross-site request forgery, and load balancing cookies that route your connection to the optimal r779 server.
• Functional Cookies: Remember your r779 account preferences — such as your preferred game view, language settings, and recent game history — to personalise your experience without requiring you to reconfigure these settings on each visit.
• Analytics Cookies: Aggregate anonymised data about how Pakistani players navigate and interact with the r779 platform, used to identify areas for improvement in layout, performance, and game discovery. No individual player is identified in this analysis.
• Session Integrity Cookies: Monitor active gaming sessions for responsible gaming purposes — including session duration tracking used to trigger time-reminder notifications where configured in your r779 account.

You may control and delete cookies through your browser settings at any time. However, disabling strictly necessary cookies will prevent you from accessing your r779 account and using core platform features. Disabling functional cookies will result in the loss of your r779 account preferences and session continuity. r779 does not use third-party advertising cookies or retargeting pixels.

r779 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• TLS 1.3 Encryption in Transit: All data exchanged between your device and r779 servers is encrypted using TLS 1.3 with 256-bit AES cipher suites, preventing interception of your login credentials, financial data, and personal information during transmission.
• Encrypted Data at Rest: Personal data stored in r779 databases — including KYC documents, financial records, and player profiles — is encrypted at rest using industry-standard encryption, with decryption keys held separately under strict access controls.
• Access Control and Authentication: r779 employee access to personal data is governed by role-based access controls on a strict need-to-know basis. All internal system access is authenticated, logged, and audited. Privileged access undergoes additional authentication requirements.
• Password Security: Player account passwords are never stored in plain text on r779 systems. Passwords are processed through one-way cryptographic hashing using industry-standard algorithms before storage, meaning even r779's own technical team cannot retrieve your original password.
• Penetration Testing: r779's technical infrastructure undergoes periodic third-party security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: r779 maintains a documented data security incident response plan. In the event of a data breach affecting your personal information, r779 will notify affected players and relevant regulatory authorities within the timeframes required under our licensing obligations.

r779 retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, subject to any longer retention periods mandated by regulatory or legal obligations. Our standard retention periods are as follows:

Upon expiry of the applicable retention period, personal data is securely and irreversibly deleted from r779 systems or anonymised such that it can no longer be linked to any identifiable individual. Anonymised or aggregated data may be retained indefinitely for statistical and analytical purposes.

r779 respects and actively supports the following rights of Pakistani players in relation to their personal data. These rights may be exercised at any time by contacting our live chat support team or data protection contact (plain text email address displayed in the footer of this site):

The r779 platform is strictly for adults aged 21 years and above. r779 does not knowingly collect, retain, or process personal data from any individual under the age of 21. The r779 registration process requires age verification and all account holders must confirm their compliance with the 21+ age requirement at the point of registration.

If r779 becomes aware that personal data has been collected from an individual under the age of 21 — whether through fraudulent age misrepresentation or any other means — we will immediately suspend the associated account, delete all personal data related to the minor, void all associated transactions, and notify relevant authorities where legally required to do so.

r779 encourages parents and guardians in Pakistan to be aware of their children's online activities and to use parental control software to restrict access to online gambling platforms. If you believe a minor has registered on r779, please contact our live chat support team immediately so that we can investigate and take appropriate action without delay.

As an internationally licensed gaming operator, r779 may process personal data in jurisdictions outside Pakistan — including the jurisdiction in which r779 holds its gaming licence, and the server infrastructure locations used by r779's technology and service provider partners.

Where personal data is transferred internationally, r779 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy. These safeguards may include contractual data processing agreements, standard contractual clauses, and partner certifications under recognised international data protection frameworks.

Transfers to third-party payment processors including JazzCash and EasyPaisa are governed by those processors' own privacy policies and regulatory frameworks, in addition to the contractual obligations r779 imposes on them as data processors acting on r779's behalf.

r779 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or our platform services. Where changes are material — meaning they significantly affect your rights or how your data is used — r779 will notify registered Pakistani players by posting a prominent notice on the r779 platform and updating the "Effective Date" at the top of this Policy.

Your continued use of the r779 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the revised Policy, you should close your r779 account before the changes take effect by contacting our live chat support team. r779 will retain your data for the applicable statutory retention periods following account closure even where you have not consented to the new Policy terms, to the extent required by regulatory obligations.

If you have any questions, concerns, or requests relating to this Privacy Policy or r779's handling of your personal data, please contact us through the following channels:

r779 is committed to resolving all data protection queries and complaints promptly and fairly. In the first instance, please contact r779 directly so that we have the opportunity to address your concern. Where a complaint cannot be resolved satisfactorily by r779, you may escalate it to the relevant supervisory authority in the jurisdiction governing our gaming licence, or to any data protection authority with jurisdiction over r779's data processing activities.